Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations.

"Personal data" means any information relating to an identified or identifiable natural person.

Server log files

You can visit our website without providing any personal information.
Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is then stored in log files (server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. This processing is based on Article 6(1)(f) GDPR, as it is in our overriding legitimate interest to ensure the smooth operation of our website and to improve our services.

Your data may be transferred to third countries outside the European Union for which the EU Commission has issued an adequacy decision. Where no adequacy decision exists, such as for transfers to the USA, data transfers are based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de

contact

Responsible

you wish. The data controller is: Jens Stenzel, Süsterstraße 20, 49074 Osnabrück, Germany, +49 company 40704311 rakaille info@rakaille-company.com

Customer initiates contact via email

If you contact us proactively via email, we collect your personal data (name, email address, message text) only to the extent that you provide it. This data processing serves the purpose of processing and responding to your inquiry.

If the contact is for the purpose of carrying out pre-contractual measures (e.g., providing advice on purchase interest, preparing an offer) or relates to a contract already concluded between you and us, this data processing is based on Art. 6 para. 1 lit. b GDPR.

If you contact us for other reasons, this data processing is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on Article 6(1)(f) GDPR.

We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Data collection and processing when using the contact form

When you use the contact form, we collect your personal data (name, email address, message text) only to the extent that you provide it. The data is processed for the purpose of contacting you.

We will only use your email address to process your request. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing of data when images are sent via upload

We provide an image file upload function on our website. This allows you to send us images via encrypted data transmission. By submitting your images, we may collect your personal data (images of identifiable individuals) only to the extent that you provide it. This data processing serves the purpose of creating personalized products. The submitted image serves as a template for the product and is used for this purpose (e.g., T-shirt printing). This processing is based on Article 6 Paragraph 1 Letter b of the GDPR and is necessary for the performance of a contract with you. Your data will not be shared with third parties.

We will only use the image you sent us for the purpose of providing our services. Your data will then be deleted in accordance with statutory retention periods, unless you have consented to further processing and use.

Collection and processing when images are sent via email

You have the option of sending us pictures via email in connection with ordering a personalized product.

By submitting your images, we may collect your personal data (images of identifiable individuals) only to the extent you provide it. This data processing serves the purpose of creating personalized products. The submitted image serves as a template for the product and is used for this purpose (e.g., T-shirt printing). This processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you. Your data will not be shared with third parties.

Orders

Collection, Processing, and Transfer of Personal Data for Orders:
When you place an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing this data is necessary for entering into a contract. Failure to provide this data will result in the contract not being concluded. Processing is based on Article 6(1)(b) GDPR and is necessary for the performance of a contract with you.
Your data will be transferred, for example, to your chosen shipping companies and dropshipping providers, payment service providers, order processing service providers, and IT service providers. In all cases, we strictly adhere to legal requirements. The scope of data transfer is limited to the minimum necessary. Your
data may be transferred to third countries outside the European Union for which the EU Commission has issued an adequacy decision. Insofar as no adequacy decision by the EU Commission exists, as is the case, for example, for transfers to the USA, data transfers are based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de

Shipping service provider

Sharing your email address with shipping companies to inform you about the shipping status:
We will share your email address with the shipping company as part of the order processing, provided you have expressly consented to this during the ordering process. This sharing is for the purpose of informing you about the shipping status via email. This processing is based on Article 6 Paragraph 1 Letter a of the GDPR with your consent. You can revoke your consent at any time by notifying us or the shipping company, without affecting the lawfulness of the processing carried out based on the consent before its revocation.

Cookies

Our website uses cookies. Cookies are small text files that are stored in or by the internet browser on a user's computer system. When a user visits a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string that enables the browser to be uniquely identified when the website is visited again.

Cookies are stored on your computer. Therefore, you have full control over their use. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, please note that you may then not be able to fully utilize all the functions of this website.

The following links provide information on how to manage (including disable) cookies in the most common browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies

Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies to make our website more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after you navigate to a different page and to offer you services. Some features of our website cannot be offered without the use of cookies. For these features, it is necessary that the browser is recognized even after a page change.

The use of cookies or similar technologies is based on Section 25 Paragraph 2 of the German Telecommunications and Telemedia Data Protection Act (TTDSG). The processing of your personal data is based on Article 6 Paragraph 1 Letter f of the GDPR, due to our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our services.
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.

Use of Usercentrics:
We use the Usercentrics consent management tool from Usercentrics GmbH (Rosenthal 4, 80331 Munich, Germany; "Usercentrics") on our website.
This tool allows you to grant consent to data processing via the website, in particular the setting of cookies, and to exercise your right to withdraw previously granted consent. The data processing serves the purpose of obtaining and documenting necessary consents to data processing and thus complying with legal obligations. Cookies may be used for this purpose. The following information, among other things, may be collected and transmitted to Usercentrics: date and time of the page visit, information about the browser and device you are using, anonymized IP address, and opt-in and opt-out data.
Usercentrics uses the Google Cloud Platform of Google Ireland Limited, which may result in your data being transferred to the USA. The EU Commission has not issued an adequacy decision for the USA. Data transfers are based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.
Data processing is carried out to fulfill a legal obligation based on Article 6(1)(c) GDPR.
Proof of withdrawal of previously granted consent is retained for three years.
Further information on data protection at Usercentrics can be found at: https://usercentrics.com/privacy-policy/

Ad tracking analysis

Use of Google Analytics:
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of analyzing this website and its visitors, as well as for marketing and advertising purposes. To this end, Google, on behalf of the operator of this website, will use the information obtained to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The following information may be collected, among other things: IP address, date and time of page view, click path, information about the browser and device you are using, pages visited, referrer URL (website from which you accessed our website), location data, and purchase activity. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Google Analytics uses technologies such as cookies, web storage in the browser, and tracking pixels, which enable an analysis of your use of the website. The information generated about your use of this website is generally transmitted to and stored on a Google server in the USA. The EU Commission has not issued an adequacy decision for the USA. Data transfers are based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adsprocessorterms/ . Both Google and US government authorities have access to your data. Google may combine your data with other data, such as your search history, your personal accounts, your usage data from other devices, and any other data Google holds about you.
IP anonymization is activated on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Your personal data is processed on the basis of Article 6(1)(f) GDPR, based on our overriding legitimate interest in designing the website to meet user needs and be targeted effectively. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
You can prevent Google Analytics from collecting and processing data (including your IP address) related to your use of the website by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
To prevent Google Analytics from collecting and storing data across all devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must perform the opt-out on all systems and devices you use for it to be fully effective. If you delete the opt-out cookie, requests will again be sent to Google. Clicking here will set the opt-out cookie: Disable Google Analytics .
Further information on terms of service and privacy can be found at https://www.google.com/analytics/terms/de.html , https://www.google.de/intl/de/policies/ , and https://policies.google.com/technologies/cookies?hl=de

Using Google Ads conversion tracking

We use the online advertising program "Google Ads" on our website and, within this framework, conversion tracking (visit action evaluation). Google Conversion Tracking is an analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).
When you click on an ad placed by Google, a conversion tracking cookie is stored on your computer. These cookies have a limited lifespan, do not contain any personally identifiable information, and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognize that you clicked on the ad and were redirected to this page. Each Google Ads customer receives a different cookie. This means that cookies cannot be tracked across the websites of different Ads customers.
The information obtained using the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our ads and were redirected to a page with a conversion tracking tag. However, we do not receive any personally identifiable information.
Your data may be transferred to Google LLC servers in the USA. The EU Commission has not issued an adequacy decision for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/ .
The processing of your personal data is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in targeting website visitors with interest-based advertising. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
You can deactivate personalized advertising in your Google ad settings. Instructions can be found at https://support.google.com/ads/answer/2662922?hl=de.
Alternatively, you can prevent the use of third-party cookies by visiting the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/ and following the instructions provided there. You will then not be included in conversion tracking statistics.
Further information and Google's privacy policy can be found at: https://www.google.de/policies/privacy/

Using Google AdSense

We use the AdSense feature of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) on our website. The data processing serves the purpose of renting advertising space on the website and using this space to target website visitors with interest-based advertising. This feature displays personalized, interest-based advertisements from the Google Display Network to visitors of the provider's website. Google uses cookies that enable an analysis of your website usage. The information generated by the cookie about your use of this website is generally transmitted to and stored on a Google server in the USA. The EU Commission has not issued an adequacy decision for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks and https://business.safety.google/adscontrollerterms/ . Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
The processing of your personal data is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in targeting website visitors with interest-based advertising. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you. You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de . Alternatively, you can prevent the use of cookies by third-party providers by visiting the Network Advertising Initiative's opt-out page at https://www.networkadvertising.org/choices/ and following the instructions provided there. Further information and Google's privacy policy can be found at: https://www.google.com/policies/technologies/ads/ and https://www.google.de/policies/privacy/

Plug-ins and other

Use of Google Tag Manager:
We use Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
This application manages JavaScript and HTML tags, which are used to implement tracking and analytics tools. The data processing serves the purpose of tailoring and optimizing our website to user needs.
Google Tag Manager itself does not store cookies, nor does it process personal data. However, it enables the triggering of other tags that may collect and process personal data.
You can find more information about the terms of use and data protection here .

Use of Google Fonts

We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; "Google") on our website.
The data processing serves the purpose of ensuring consistent font display on our website. To load the fonts, a connection to Google's servers is established when you visit our site. Cookies may be used in this process. Your IP address and information about the browser you are using are processed and transmitted to Google. This data is not linked to your Google account.
Your data may be transferred to the USA. The EU Commission has not issued an adequacy decision for the USA. The data transfer is based, among other things, on standard contractual clauses as suitable safeguards for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks .
The processing of your personal data is based on Article 6(1)(f) GDPR, due to our overriding legitimate interest in a user-friendly and aesthetically pleasing design of our website. You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you which is based on point (f) of Article 6(1) of the GDPR, by notifying us.
Further information on data processing and data protection can be found at https://www.google.de/intl/de/policies/ and at https://developers.google.com/fonts/faq .

Using FontAwesome

We use Font Awesome from Fonticons Inc. (307 S Main St., Suite 202, Bentonville, AR, 72712-9214 USA "Font Awesome") on our website. The data processing serves the purpose of ensuring the consistent display of fonts and icons on our website. To load the fonts, a connection to Font Awesome's servers is established when you visit our site.
Cookies may be used in this process. Your IP address and information about your browser are processed and transmitted to Font Awesome. Your data may be transferred to third countries, such as the USA. The EU Commission has not issued an adequacy decision for the USA.
The use of cookies or similar technologies is based on your consent pursuant to Section 25 Paragraph 1 Sentence 1 of the German Telecommunications and Telemedia Data Protection Act (TTDSG) in conjunction with Article 6 Paragraph 1 Letter a of the GDPR. The processing of your personal data is based on your consent pursuant to Article 6 Paragraph 1 Letter a of the GDPR. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Further information on data processing and privacy can be found at https://fontawesome.com/privacy and https://fontawesome.com/support .

Data subject rights and storage period

Duration of storage:
After complete contract processing, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have consented to further processing and use.

Rights of the data subject
: If the legal requirements are met, you have the following rights under Articles 15 to 20 of the GDPR: the right to information, to rectification, to erasure, to restriction of processing, and to data portability.
Furthermore, under Article 21(1) of the GDPR, you have the right to object to processing based on Article 6(1)(f) of the GDPR, as well as to processing for direct marketing purposes.

Right to lodge a complaint with a supervisory authority:
Pursuant to Article 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.

You can lodge a complaint with the supervisory authority responsible for us, which you can reach using the following contact details:

State Commissioner for Data Protection Lower Saxony,
Prinzenstraße 5,
30159 Hannover, Germany,
Tel.: +49 511 1204500,
Fax: +49 511 1204599,
E -Mail: poststelle@lfd.niedersachsen.de

Right to object:
If the processing of personal data listed here is based on our legitimate interest pursuant to Article 6(1)(f) GDPR, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
Following your objection, the processing of the data in question will cease, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.

Last updated: November 29, 2022